Customer Service
Where is my order?
Call
(877) 462-8880 or if calling from Georgia call
(678) 249-8347 to speak with a customer service representative. Please give 6 to 7 business days to receive orders.
Shipping & Handling
Shipping is always FREE here at From Santa's Mailbox.
Payment Options
Credit Cards accepted:
- Visa
- Master Card
- Discover
- Debit Cards
Important information about Payment:
- All prices are shown in, and processed with, U.S. currency.
- For your security, the billing name and address must match that of the Credit card used for payment.
- Debit cards may reflect deduction of funds immediately upon order processing.
- Unregistered Debit Cards or Pre-Paid Credit Cards will not be accepted.
Sales Tax
State law requires that we charge applicable sales tax on orders shipped to addresses in Georgia.
100% Satisfaction Guarantee
We offer a 100% Money back guarantee on all orders. If for some reason you are not satisfied with the quality of the letter. You will have 30 days to return the complete package along with the envelope and all contents to receive your full refund.
Our elves pay attention to detail on each and every order, every package is made to look a bit different from the other. Order today so your child may say "I received a package From Santa's
Mailbox today"!